Yes - idcte only chooses to stock the very best quality products from professional China manufacturers. The quality is guaranteed. All products that arrive in the idcte warehouse are checked for perfect appearance and correct functionality.

Our packing staff checks again to make sure that the right accessories are included and that the electrical / socket adapters are correct for your country. (Please note in the case of region-specific items such as MP3 player, car DVD player and GSM mobile phones etc you are responsible for ordering the correct units and we will send you exactly what you order.)

Due to our stringent sourcing and QC processes, the fault rate on products shipped out by idcte is very low. However, sometimes faults develop which couldn't be detected before, and we will help you solve these problems to a level far beyond what you will receive from any other China-based seller.

If you have any difficulties whatsoever with the products, or you are dissatisfied for whatever reason, you can contact us and we will discuss the issue in an open, honest way.

1. In general, if a product develops a fault during the 3 months since you received it, and the fault is due to a quality issue rather than your own breakage or misuse, we will accept a return.

2. Customers need to pay the cost of returning faulty products back to the idcte returns address as instructed by Customer Support.

3. Returns without prior discussion and authorization will not be accepted.

4. When we receive your authorized return we will repair the product for free and send it back to you for free. Repairing may involve changing parts, for example a faulty screen. In general you will receive back, fixed, the same product you returned to us.

5. If a repair is impossible we will credit you what you originally paid so you can choose to buy a new one or change to a different item.

We don't believe companies should ignore their customers or try to hide from problems. We will do our best to deal with your enquiries promptly and helpfully. Please tell us if you are a drop-shipper and have returns issues with idcte goods you have sold to your customers.

You may return new, unopened items sold and fulfilled by idcte.cn within 48 hours from the date you receive it (We will tracking online for your order) for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our faults.

1. Original packaging (manufacturer's box, styrofoam, plastic bags, etc.)

2. Original intact any barcode affixed on products or package.

3. The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, etc.)

4. Manufacturer documentation (manuals, warranty cards, registration information, etc.)

5. The Order Number must not be written on the original manufacturer's packaging or box. Please write the Order Number on the label used to return the item or the brown shipping box. Items received with any writing on the original manufacturer's packaging or box will be refused and returned to you at your cost and without credit approval.

If the products can't meet the articles above, for example: accessories missing, usage, damage or loss due to human errors etc. we are responsible for partial refund only. For the refund amount, it is depend on our professional test result. idcte.cn in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.

We can process returns and refunds only for items directly purchased from and fulfilled by idcte.cn. For more information about refunds, please check below.

Within 24 hours since your returnrequest is approvaled.

We can process returns and refunds only for items directly purchased from and fulfilled by idcte.cn. For more information about refunds, please check below.

1. Items that meet our Full Refund will receive a full refund.

2. Items that do not meet Full Refund, will receive only Partial Refund, partial refund amount depends on the situation for the defective or other reasons.

Please cancel my order which I placed by mistake!

I placed an order, but I've changed my mind. Close the order!

There's a payment problem and now I can't send the money. How can I cancel the order?

If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.

We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order.

You are under no obligation to follow through and pay for an order just because you checked out your cart online. If you want to do test orders to save certain invoices for later you are welcome to do this.

If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible.

If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.

If the goods have already been delivered we cannot cancel or change the order.

If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees - please contact us.

All the items were in stock when your order was confirmed, but after your payment was confirmed, one of the items in your order went out of stock In this case we will ship all the in-stock items that you have ordered first, and products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives.

If the item goes out of stock, then you can't add the item which you intend to purchase into your shopping cart, certainly it doesn’t mean that you have no chance to get it. One way will be provided from our website for idcte pays more attention to the requirements of each customer. You may click the out-of-stock register button and fill in your e-mail address, then send to us. Through the steps above, we have kept your requirement record, we will inform you as soon as possible when the new stock arrives, and at the same time you can make an order for the item normally. After all the shopping processes are finished, we set about dispatching your goods.

idcte.cn offers dropshipping services to all registered customers at no extra charge. Whether you create a general online store, or something a bit more specialized, you'll find all the stock you need at idcte.cn. No costly inventories, no complicated online account systems to manage, we'll do it all.

Step 1
Choose the items which you want to order for your customers.

Step 2
Provide your customer's shipping address.

Step 3
After we confirm the completed payment for your dropship order, we will ship the items fast.

Dropshipping with idcte enables you to be your own boss with your own Internet company in just a matter of hours. All our inventory is available for dropshippers; simply choose what products you want to sell, and contact our sales team for help!

In order to prevent any fraudulent activities we always double-check account details especially if the shipping address is different from the billing address. So if you are a new drop-shipping customer, please make sure that your Moneybookers account has been verified.

We never include idcte publicity materials or invoices within the packages sent to your customers, in order to protect your reputation as a reputable vendor. In order to protect the true source of the goods and the price you as the vendor paid for them, idcte employs various methods in order to ensure continuous customer loyalty.

If your customers experience any technical difficulties, or want to return goods purchased, they must first contact you as the idcte Account holder as well as the vendor of their purchased goods.

Please note it is your responsibility as the idcte buyer/dropship vendor to be knowledgeable in all taxes and inform your customers in advance. idcte accepts ZERO responsibility for providing tax information relevant to your country. However we will do whatever we can to help you minimize the tax burden if you have special packaging/declaration instructions.

What if you want to order A LOT MORE? Can idcte give you a good quote?

Of course, we can get you better prices for large volume orders.

If you are interested in a quote for a large quantity of items, please contact us with the following details:

1. The item code and description.

2. The exact desired order quantity.

3. A general prediction of likely ongoing order quantity if any.

4. What your desired time frame would be.

5. Any special packing instructions, e.g. bulk packing without product boxes.

With this information we will get back to you with a quote for the product price. Shipping costs / logistics arrangements would need to be discussed in more detail for large orders.

Please don't write us an email like this:

Dear idcte please give me a quote for all your MP3 Players in quantities 10,000 ; 100,000 ; 1,000,000. Best regards.

If you are really interested in buying tens of thousands of a particular product, please contact us with full details as noted above, and preferably begin by placing small quantity sample orders on our site so you can check out the products first hand.

idcte.cn is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers' information is secure.

The overwhelming majority of online transactions are completed without incident. While the possibility of being defrauded by a third-party cheater is minimal, there are some risks. idcte.cn has developed the following guidelines to help ensure that your online shopping experience is safe and secure.

Secure Transaction Guidelines

1. If using a public computer or terminal, always log out when you complete an online session.

2. Keep your passwords private. Remember, anybody who knows your password may access your account.

3. When creating a password, use at least 8 characters--a combination of letters and numbers is best. Do not use dictionary words, your name, e-mail address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password. If you need assistance with this, visit our Changing Your Password page in your Account Section.

4. Avoid using the same password for multiple online accounts.

1. idcte.cn will never e-mail or call a customer and ask that they disclose or verify their idcte.cn password, credit card, or banking account number. Such information should only be submitted when completing an order on idcte.cn, registering for idcte Payments, contacting idcte.cn directly, or when making updates to Your Account . If you receive a suspicious e-mail with a link to update your account information, do not click on the link--instead go directly to www.idcte.cn and then to your account.

2. If you are contacted or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to idcte.cn for investigation.

3. If you receive a suspected spoofed idcte.cn e-mail, or discover a fake idcte.cn Web site, please report the incident to idcte.cn.

Our Secure Protection Partner:

You are never under obligation to purchase anything at the online shop, so feel free to browse the products on sale. If you should decide that you would like to purchase a product, you can do so easily! Simply click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on Checkout and you will be asked for a few details that we need to be able to satisfy the order. It's as simple as that!

idcte.cn accept the following payment options:

1. Neteller

2. MoneyBookers

3. Payment Via Bank Transfer

4. Payment Via Western Union Transfer

5. Money Gram

Since you made the payment successfully, you can send us your Referenece No or MTCN No

We currently accept US Dollar and Euro.

Postage and Packing charges depends on where you are ordering from. Once your package has been shipped off, we are not held responsible if any of the products are missing or damaged.

All orders will be delivered within 24 - 72 hours upon successful payment confirmation. You should be able to receive your order within 3-10 business days depending on courier you have choosen, excluding Saturday and Sunday.

idcte.cn is working hard to ensure that your orders are delivered safely and on time. Therefore only the authorized receiver will be permitted to accept the delivery. Upon the shipping destination, please be ensure that the authorized receiver is present to make authorized signature. idcte.cn reserved the rights not to released the delivery with the absents of the authorized receiver.

idcte.cn is making every effort to deliver within the time stated, however, due to certain unforeseen circumstances, slight delay deliveries might occurs, idcte.cn will not be liable for any loss caused to you by late delivery.

In the event of where your package is lost by the shipping courier, we will only replace with the amount that is declared on the invoice according to your request.

Goods sold are neither returnable nor exchangeable.

If your item is not in stock, you will always be emailed with the option to cancel your order if you would rather not wait for the item to be ordered for you. You must therefore, provide us with your e-mail address when ordering. If you decide to wait for an order, please be aware you may have to wait longer than the delivery schedule times stated above.

Every effort is made to ensure your satisfaction at idcte.cn. If you are not happy with a service or product, then please contact us and we will do our best to sort out the problem.

If you need to contact idcte.cn, the address, telephone number and e-mail are all available on the main site.

idcte.cn Online NEVER disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and once your shopping experience is over, you can delete these safely and easily from your system.

All cellphones at idcte.cn will carry 1 year of manufacturer's warranty unless specified otherwise. You will be required to send back the defaulted unit to us along with the warranty documents. Upon successful warranty claim, which normally takes not more than 7 days pertaining stock availability, we will send you a good working unit in return. Warranty is void if you purchase from outside of China, however for some country you can claim for service at respective mobile phone repairing center.

Good sold are not returnable

You are required to report missing item in your package within 48 hours after you've received the package. We will not entertain any request if its more than 48 hours after the package received.

You may request for refund only if you receive damaged goods or if you don't receive goods that you've ordered within 30 days.

Tax and duty is not included. Please check your government policy on import before proceed to purchase. Damage or Declared Goods - FEDEX will only cover the declared value stated on the invoice if the package is damaged by the time it reach the destination. (We would not be held reponsible if you've requested for us to change the invoice value)

Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order.

The product you ordered being unavailable from stock

Our inability to obtain authorisation for your payment

The identification of a pricing or product description error

Your privacy is important to us. We believe that by respecting your privacy we will earn the opportunity to build a lasting relationship with your business, your clients and your staff. Any information you provide to us will only be used for the purpose for which it was submitted. We collect your information primarily for proof, contact and billing purposes. Under no circumstances will your information be shared with, or sold to, or disclosed to any third party, except where required by law.

This Privacy Policy applies only to information gathered in connection with idcte.cn's consumer credit card accounts used for transactions at idcte.cn and applications for those accounts.

In order to enhance our ability to provide you with the best services, opportunities, and choices possible, we collect, use, and share certain information about you. This policy explains what information we collect, with whom we share it with. The practices described in this policy are applicable to current and former customers and consumers who do business with us. The policy also explains how we protect the security and confidentiality of our customer information.

We may collect information about some of your personal details and documents, (such as, address, copy of credit card statements, identification, etc) all to help us process the order in which you've made, and for us to assure and prove that you are the person paying for the products.

We may disclose some of the information we collect, to companies that perform services on our behalf, including those who assist us in selling, billing, shipping and responding to customer inquiries. We may provide that information to others who perform marketing services for us and to financial institutions with whom we jointly offer financial products or services, subject to any requirements and restrictions of applicable state law.

We restrict access to nonpublic personal information about you to those employees who need to know in order to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal and state law standards to guard your nonpublic personal information.